That being said, we definitely want to provide you with answers for your questions and can be reached directly on Twitter @okcoinhelpdesk for expedited support. We value account security and have several protocols in place to ensure the integrity of the accounts on our platform. Okcoin is an institutional trading platform for Bitcoin and other cryptocurrencies, offering services like spot trading, OTC trading, and leverage trading. Unique features include industry-leading low fees, instantaneous funding through global banking partners, and advanced trading tools with API connectivity. The platform also provides tailored solutions for various institutional clients and supports global client services 24/7. We never withhold funds without a proper reason from our risk team.

How to use the leverage section

Outside China, OKCoin.com international is available worldwide with exception of 25 territories (including some US states). TVL is the metric used to measure the sum of all assets deposited into DeFi protocols earning rewards. People have started talking about crypto a lot more this year.

CUSTOMER

One reason could be that you purchased the assets with the precredited funds we provide while the deposit from your bank processes and the deposit ultimately failed. Okcoin also offers institutional services for institutions such as asset managers and hedge funds, intermediaries, okcoin review liquidity providers, trading firms, and more. This is done with the exchange’s more advanced trading platform geared for institutional use, 24/7 global client services, flexible settlement options, and account management APIs. The stupid part about it is it doesnt say you cant withdraw/send your fund before you make the purchase it says it after you pay for the coins. Its a damn scam.most people say 3-4 business days because thats all it takes.

First assets bought

  • While I will admit, sometimes the app gets a little confusing.
  • The platform’s latest Earn product is one example of how OKCoin is adapting to a fast-changing market.
  • The user has control over which currency to analyze, the time frame, the specific type of chart and some styling features.
  • A forced liquidation will take place If the margin balance falls below the respective threshold, depending on the used leverage, and any loans will be automatically repaid.

Trading itself has no limits for either verification tier. Institutional or corporate accounts must pursue Level2 KYC. Margin trading is not available in the US, EU, or Singapore. Users with Level 1 KYC can deposit up to 500 USD per day and withdrawals are not allowed.

OKCoin uses various security systems to safeguard the funds of its customers. Customer funds are held offline in cold storage, with about 95% of the customer’s money held offline, as opposed to online threats. To provide an additional level of protection to the accounts, the platform implements two-factor authentication (2FA) for logins and withdrawals. The user is able to activate extra protection in the form of withdrawal PINs, mobile verification, and anti-phishing codes. Manual whitelisting is enabled by suspicious activity, and users can whitelist any IP address to gain more control. OKCoin also employs robust encryption tools and performs frequent third-party audits to maintain the integrity of the systems.

Written by the company

Transactions in non-USD base pair markets are also converted. OKCoin offers margin trading with a maximum of 10x leverage for BTCUSD and ETHUSD. LTCUSD, BCHUSD and XRPUSD can be traded with 10x leverage. Assuming you have the necessary level for the type of deposit you want, you can use either Bitcoin, Litecoin, Ethereum or fiat. Deposits in cryptocurrencies have no limits and incur in no fees. Deposits in fiat are available through wire transfers and have usually no fee, but any commissions may be charged by some specific banks.

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As far as its crypto offerings, the exchange offers only spot trading at this time, with 64 coins and 77 trading pairs offered. Investors can use the automatic investing features for recurring buys. Users of all types can fund their account with payment rails available via Apply Pay and instant deposits, as well as with credit cards. There is fiat support for USD, EUR, and SGD pairs, as well as crypto-to-crypto pairs.

The company has been operational since 2013, and its security track record is good with no major incidents reported. It is credible because of its long history and adherence to international regulations. Gemini offers 62 coins and 86 trading pairs which is about the same as the amount offered by Okcoin. Another similarity is in Gemini’s presence of crypto financial services offerings, which are also similar to Okcoin’s Earn product. Derivatives traders who want to trade margin, extensive crypto futures pairs, or leveraged tokens and options will prefer FTX since Okcoin offerings here are nonexistent for US and EU users. Lastly, Okcoin also runs a grants program for supporting developers, especially those working on bitcoin core development.

It sounds like your account was flagged by our risk team for investigation for the purpose of maintaining the integrity of the funds on our platform. In order for us to more closely take a look, please send us a direct message @okcoinhelpdesk and we’d be happy to help. A spot account is your primary wallet for real-time crypto trading without leverage.

  • However, some users have experienced issues with customer support and fund accessibility.
  • I first discovered Okcoin due to their early support and advocacy for Stacks.
  • The exchange has a trading volume of $26 million as of March 2022, which is a 12% increase from Feb 2022($14 million).
  • Whenever you purchase or sell cryptocurrencies on OKCoin, all the transactions are settled instantly, and the funds are held in this account.

Hi Fabian, thanks for taking the time to detail your experience. We value account security very highly and have several safety protocols in place to ensure the integrity of the accounts on our platform. One of these protocols is a ten business day hold on newly deposited fiat or purchased crypto before withdrawals become available. We understand that this can be frustrating, but the more you use the platform, the shorter this time period usually becomes.

The transfer fee for individual users is 0.1% of the amount deposited, whereas, for corporate users, the transfer fee is zero. However, there are no bank fees included in this deposit fee. To deposit USD using a bank or wire transfer, both of which cost a 0.10% fee and have a minimum fee of 15 USD.

It is still a private company with Series B funding with at least $10M in funding. I’ve been using Okcoin for some months and I feel very good and satisfied with the service they provide. The trade menu gives access both to buying and selling BTC, LTC, ETH, BCH, ETC, XRP and a few other cryptocurrencies or crypto tokens. Signing up is quite easy, you can either register with a mobile number or an email. After filling the registration form you just have to verify your account.

For LTC and BCH, only 5x margin trading is available at the time of press. Users may also use Visa-based credit and debit cards to fund their accounts. This channel takes a 2.99% transaction fee, and users must send a minimum of $50.

If you have any questions about our listings, feel free to send us a message on Twitter @okcoinhelpdesk and we’d be happy to assist. I have sent several direct message on Twitter @okcoinhelpdesk and also your email.. I HAVE CALLED THE PHONE NUMBER I HAVE SEVERALLY AND LEAVE VOICE MESSAGE.

Launched in 2013, Okcoin is a Chinese-based cryptocurrency platform and is a globally licensed exchange with offices in San Francisco, Miami, Malta, Hong Kong, Singapore, and Japan. Scam rewards, difficult process, bad ui, horrible experience. And after all that they take money they dont tell you about from you your account,Excellent job Sqyiubb for getting my money back. The platform’s latest Earn product is one example of how OKCoin is adapting to a fast-changing market. The rise of DeFi cannot be ignored, nor can its high-interest benefits.

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